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FAQ's

What format does my proof of purchase need to be in?

Please note your file should not be larger than 5 MB. You can upload the common standard JPG, PNG and PDF formats only.

Do I have to purchase my product online to enter the competition?

You can purchase your product online or in-store to enter the competition.

I am unable to enter online, is there another way I can enter the competition?

If you are unable to register your purchase online, you can send a copy of your full purchase receipt to Mira Showers, Cromwell Road, Cheltenham, Gloucestershire. GL52 5EP England, United Kingdom. We must receive your submission form by 28th May 2023.

Can I enter more than once?

If you make a successful submission, you will be entered into the draw for that week's prize. There are 8 prizes across the 8 weeks, in which you can only submit a proof of purchase once, on your week of choice. The same receipt cannot be used for multiple entries. One entry per person can be submitted. Each proof of purchase will allow 1 entry regardless of how many Mira products are on the proof of purchase.

If I am an installer, will I be able to enter myself in to the competition or will the entry be for my customer?

Yes, you can enter the competition for yourself or your customer. Please note that any Installer who makes a submission for themselves will be required to declare this promotion through their business per BIC.

Do I have to live in the UK or Ireland to participate in this particular competition?

This competition is only open to residents of the United Kingdom. Any entries outside of the UK will be disqualified.

How do I know which weekend I could win?

Each week (Monday-Sunday), there will be a different weekend to be won. This will change automatically at 00:01 at the beginning of each week. Please check the homepage for the current prize.

  1. Week 1 3rd - 9th April 2023
    Cornwall Beach Break (2 people)
  2. Week 2 10th – 16th April 2023
    Spa Weekend (2 people)
  3. Week 3 17th – 23rd April 2023
    Cotswolds Weekend (2 people)
  4. Week 4 24th – 30th April 2023
    London Hotel Break (2 people)
  5. Week 5 1st – 7th May 2023
    Boutique Hotel Stay (2 people)
  6. Week 6 8th – 14th May 2023
    Safari Overnight Break (2 people)
  7. Week 7 15th – 21st May 2023
    Malmaison Hotel Stay (2 people)
  8. Week 8 22nd – 28th May 2023
    Hobbit House Break (2 people)

I want to enter the competition, but I would like my entry to be for a specific weekend away, how can I do that?

You can submit your entry at any point over the 8-week period. Whichever week you enter the competition on, you will be in the prize draw for the corresponding prize weekend. If you have a preference, please check the terms and conditions for the week you will need to enter on.

I was unaware of this competition and I purchased a product a few weeks before / after the specified competition dates. Can Mira Showers make an exception and authorise an entry for my purchase?

Unfortunately not. Products must be purchased within the promotional period to be a valid entry.

How do I know if my entry is successful?

Once you have submitted a successful entry, you will receive an email from [email protected]. Please keep an eye out in your inbox, and remember to check your junk/spam folders too.

How do I know if I have won?

The prize team will be in touch with you within 7 days of the closing time for each week. You will receive an email from [email protected]. Please keep an eye out in your inbox, and remember to check your junk/spam folders too.

If I win, how long do I have to take the prize?

You will have 12 months from the date of winning to book your prize.

If I win, am I allowed to exchange the prize for another weekend or similar?

Prizes cannot be redeemed for cash, cheque, bank deposit or any other kind of payment or alternative weekend. In the case of a prize not being available, The Administrator will contact the Participant within 7 days of winning and offer a replacement item of similar value. If the Participant does not wish to accept the replacement item, there shall be no alternative.

Will I be able to choose the location of my weekend away?

Our bookings team will be in touch with available locations for you to select from.

What products are included in the competition?

Any qualifying Mira Showers Dual Outlet or Triple Outlet Electric, Mixer or Digital Shower (in store or online) from a retailer located in the United Kingdom (UK).

For the Promotion, the participating SKU codes are as follows:

1.1836.006, 1.1735.002, 1.1660.015, 2.1878.002, 2.1878.006, 1.1901.002, 1.1944.003, 1.1944.004, 1.1944.005, 1.1943.002, 1.1967.001, 1.1967.002, 1.1967.003, 1.1967.004, 1.1967.005, 1.1967.006, 1.1967.007, 1.1967.008, 1.1967.009, 1.1967.010, 1.1967.011, 1.1788.576, 1.1788.578, 1.1941.003, 1.1634.156, 1.1532.426, 1.1532.425, 1.1796.001, 1.1796.002, 1.1796.003,, 1.1796.004, 1.1796.005, 1.1796.006, 1.1903.088, 1.1903.089, 1.1903.092, 1.1903.093, 1.1980.007, 1.1980.008, 1.1980.005, 1.1980.006, 1.1980.011, 1.1980.012, 1.1980.013, 1.1980.014, 1.1980.015, 1.1980.016

(Corresponding EAN: 5013181068733, 5013181053692, 5013181043624, 5013181095784, 5013181095821, 5013181098938, 5013181113822, 5013181113839, 5013181113846, 5013181113785, 5013181117837, 5013181117844, 5013181117851, 5013181117868, 5013181117875, 5013181117899, 5013181117905, 5013181117912, 5013181117929, 5013181117936, 5013181117943, 5013181111378, 5013181111712, 5013181111392, 5013181111408, 5013181126051, 5013181126037, 5013181064612, 5013181064629, 5013181064636, 5013181064643, 5013181064650, 5013181064667, 5013181112719, 5013181112726, 5013181112757, 5013181112764, 5013181124415, 5013181124422 5013181124392, 5013181124408, 5013181124460, 5013181124477, 5013181124484, 5013181124491, 5013181124507, 5013181124514)

What happens if the website crashes halfway through a claim?

You will need to resubmit your entry from the beginning.

What is the returns policy of my Mira Shower?

Please refer to the place or purchase to learn about the returns policy as this may differ. Mira showers standard refund policy can be found via the following link: https://www.mirashowers.co.uk/delivery-returns/.

What is considered to be an acceptable proof of purchase?

For in-store purchases, we require a copy of your receipt showing payment and the necessary product information. This must include the date of the purchase. For online purchases, we require a copy of your invoice and the necessary product information. This must include the date of purchase.

For Terms and Conditions please visit here.

© Kohler Mira Ltd. All Rights Reserved. Registered Office: Cromwell Road, Cheltenham, Gloucestershire. GL52 5EP Registered in England No. 252115